Privacy Policy

Maine Solutions Federal Credit Union
Website Privacy Policy

Maine Solutions Federal Credit Union respects our members’ privacy on our Website. Our Website provides valuable information to our members concerning rates, latest news events, disclosure requirements, service information, product information, Digital Banking service and the ability for our members to contact us in many ways. It is Maine Solutions Federal Credit Union’s hope that our members and potential members find our website easy to navigate and very informative. Mobile application may require access to the contact list on your mobile device in order to facilitate certain features within the application including, but not limited to Bill Pay.

E-mail: Our website does not require our members to disclose any personally identifying information. However, members choosing to E-mail the credit union with questions or comments should be aware that any information attached to that e-mail address, such as, name or workplace will be revealed to Maine Solutions Federal Credit Union. Our pledge, however, that when our members communicate with us via e-mail, we will use your e-mail information only for the specific purpose of responding to our members’ comments or questions. Maine Solutions Federal Credit Union will not sell our members’ E-mail addresses, nor will the credit union share our members’ E-mail addresses with any other third parties that the credit union may be involved with. The only exception to this rule would be if Maine Solutions FCU were somehow forced to share this information by a matter of law.

Cookies and Tracking: We use your IP address to help diagnose problems with our server, and to administer our web site. Our servers collect standard identifying information about visitors to the site, such as date and time visited, IP address, city, state, and country. This information is used to compile standard statistics on site usageMaine Solutions Federal Credit Union currently does not set cookies on computers that visit our website. However, our Digital Banking product, which allows members to conduct financial transactions on their accounts, does set cookies on our members’ personal computers which enables them to actually use the product. These cookies contain personal information on our members. Our contract with our third party vendor that provides Digital Banking specifically addresses confidentiality and each party acknowledges that the confidential information shall not be disclosed. Our Online Loan application also collects information pertaining to you. This information is used for determination of credit and is not sold or given out without your consent.

Third Party Links: This site contains links to other web sites that are not owned or operated by Maine Solutions Federal Credit Union. As such Maine Solutions Federal Credit Union is not responsible for the practices or content of those websites. 

Maine Solutions Federal Credit Union reserves the right to change this policy at any time by posting and disclosing a new privacy policy.